Users of UPS Network Carrier Mobile may request deletion of their account and associated personal information by submitting a deletion request to the email address below.

Request Email: UPSNCMPrivacy@ups.com

Please include the following information associated with your account in your request:

• Full name
• Email address
• Mobile number
• Reason for account deletion request

UPS may take reasonable steps to verify your identity before processing your request. Following receipt of a valid request, UPS will confirm receipt of the request and process it in accordance with applicable legal requirements.

Deletion of your account will result in the deletion of your UPS Network Carrier Mobile account and associated personal information, except as described below. Deletion of your account may affect your ability to access application features, account history, and other information associated with the account.

Certain information may be retained where required or permitted by law or for legitimate business purposes, including security purposes, fraud prevention, audit requirements, or dispute resolution.

Upon receipt of a valid deletion request and completion of any required identity verification, UPS will process the request and delete the associated account and personal information in accordance with applicable legal requirements and within a reasonable period of time, but in no event later than forty-five (45) days after the deletion request is submitted.

For additional information regarding the collection, use, retention, and protection of personal information, please refer to the UPS Privacy Policy.